Shipping policy
Shipping Policy
At Starlink, we are committed to making sure your order reaches you safely and as quickly as possible.
Order Processing
Orders are typically processed within 1–2 business days after your purchase is completed.
Once your order has been shipped, you will receive tracking information when available.
Delivery Time
Estimated delivery time is 3–7 business days, depending on your location and local carrier conditions.
Please note that delivery times are estimates and may vary due to weekends, holidays, weather conditions, carrier delays, or other circumstances outside our control.
Shipping Costs
Shipping costs, if applicable, will be displayed at checkout before you complete your purchase.
If your order qualifies for free shipping, no additional shipping fee will be charged.
Order Tracking
Once your order has been dispatched, tracking information may be provided so you can follow the progress of your delivery.
Please allow up to 24–48 hours for tracking information to become active after shipment.
Delivery Address
Customers are responsible for providing a complete and accurate shipping address.
Starlink is not responsible for delays or failed deliveries resulting from incorrect or incomplete address information provided at checkout.
Delayed or Lost Packages
If your package is delayed, please first check the tracking information provided by the carrier.
If the tracking information has not been updated for an extended period or your package appears to be lost, please contact our customer support team so we can assist you.
Contact Us
If you have any questions regarding your order or shipment, please contact our customer support team.
We are happy to assist you with any shipping-related questions.
Last updated: September 2026